Refund Policy
At Work For All, we strive to provide the best experience and services to our users. However, we understand that there may be instances where refunds are necessary. This Refund Policy outlines the circumstances under which refunds may be issued for services purchased on our platform. By using our services, you agree to this policy.
1. General Refund Policy
Refunds may be considered under the following conditions:
- Job Postings: If you are an employer who has posted a job and wish to cancel it, you may request a refund within 48 hours of the job posting, provided that the job has not yet received any applications.
- Subscription Services: If you have purchased a subscription to our premium services, you may cancel and request a refund within 7 days of purchase, provided that you have not utilized any of the premium features (e.g., accessing premium job listings or contacting candidates).
- Errors in Billing: In cases where an incorrect amount has been charged due to technical issues or billing errors, we will issue a full refund once the error is verified.
2. Non-Refundable Items
The following services and items are non-refundable:
- Completed Services: Any services that have already been provided (such as completed job postings, resume searches, or candidate contacts) are non-refundable.
- Partial Use of Subscription: If you have used part of a subscription service or accessed any premium features, you are not eligible for a refund.
- Late Requests: Refund requests made after the specified refund period will not be considered.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Email our support team at [insert email address] or call us at [insert phone number] with the subject line “Refund Request.”
- Provide Details: Include your account information, the service for which you are requesting a refund, and the reason for the request.
- Review Process: We will review your refund request and notify you of our decision within 5-7 business days. If approved, refunds will be processed to your original payment method within 10 business days.
4. Cancellation of Subscription Services
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle, and you will continue to have access to the premium features until the end of the cycle. No refunds will be provided for unused portions of a subscription after the initial 7-day period.
5. Disputes
If you believe that a charge has been made in error or if there is a dispute related to a service, please contact us immediately. We will work with you to resolve the issue promptly.
6. Changes to This Refund Policy
Work For All reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the revised policy.